Refund Policy

Last updated: 4 August 2026. This Policy describes refunds for paid Sdk Solution Digital programs. Website pricing pages are informational; the invoice for your seat controls payment details.

Eligibility

Full refunds are available if you cancel at least 14 days before the cohort start date and have not received downloadable template packs beyond the preview materials.

Timeframe

Refund requests must be emailed within the eligibility window stated on your invoice. Late requests are reviewed case by case and may receive a partial credit toward a future cohort instead of cash.

Full and partial refunds

If fewer than 14 days remain before start, or if you attended any live module, we may offer a partial refund net of session costs already delivered (typically 40–70% depending on progress). No-shows after the start date without notice are not refundable.

Non-refundable items

Custom Observatory scoping fees, completed private workshops, and third-party venue costs already incurred are non-refundable unless we cancel the engagement.

Refund process

Email hello@sdk-solution.digital with your full name, invoice number, program name, and reason for the request. We confirm receipt within two business days.

Processing time and method

Approved refunds are processed within 10 business days to the original payment method when possible. Bank transfers may take longer depending on your institution.

Cancellation by us

If Sdk Solution Digital cancels a cohort, you may choose a full refund or transfer to a later date at no extra seat fee.

Exceptions

Mandatory consumer protections under Korean law prevail where they grant broader rights than this Policy. Documented medical or family emergencies may qualify for goodwill transfers even outside standard windows.

Contact for refunds

hello@sdk-solution.digital · +82-5-754-6415 · 127-8, Gwaneumri, Toechon-myeon; Gwangju-si; Gyeonggi-do; Korea